About Mock

CRM Consulting - Getting business value, revenue and profit from CRM

Why you need CRM?

A customer relationship management (CRM) system makes it easier for sales reps to efficiently stay in touch with current or past clients and develop new leads, collects data, organizes and manages all the information about your customer.
CRM can help salespeople keep better track of what prospects want and how they want it by collecting, organizing, and managing all of the information about them so you can control the buyer's journey for every individual you interact with, streamline communication between sales teams, enhance the customer experience and give sales reps a better understanding of their data. CRMs can be used to streamline communication, enhance the customer experience and improve data management. If your organization is struggling on below points then you need CRM.

Facing difficulty in managing leads and opportunities

You don’t know why you are losing deals?

Poor customer retention

Delay in getting reports from team and difficult to validate.

Your customer support is going down.

Workflow is missing in your organization

Learn from the industry experts and make the best out of your CRM investment. If your company needs to improve their performance on the customer relationship management front, we have just the solution. The best way to achieve the highest rate of client retention is by implementing an advanced Customer Relationship Management system that automatically connects all of your existing customer information scattered in different systems so you can use all of this data in order to reach out to customers based on their previously identified preferences, behaviours and purchasing histories. Our experts will help you set up a comprehensive CRM strategy, optimize your customer services while also incorporating all sorts of customization options relevant specifically to your business' unique needs.

  • We will help you evaluating the best CRM solutions for your organization
  • Our expert will set up and optimize CRM, create data migration plan and train your internal teams
  • We will make sure that you get maximum result and ROI from CRM implementation.
  • If you already using CRM and facing difficulty in streamlining the process then our consulting team will help you in achieving your goals.

Secrets to Getting the Most out of CRM.
Our framework will help foster seamless collaboration within your sales department for improved visibility overtime so you can outsmart your competitors keeping up with technology changes in terms of Sales Intelligence by improving lead conversations, unifying customer data and boosting sales rates.

Business Analysis
Designing Data Classification and Communication Matrix
Process Mapping and Workflow Design
Solutions Design
Training and Implementation

Get in touch for free 30 min CRM consultation.