CRM pricing pages are designed to make comparison hard: different currencies, different tier names, features bundled differently at each level. Below is the actual per-user, per-month pricing for Vtiger CRM, Zoho CRM, and Salesforce, pulled directly from each vendor's own pricing page and laid out the same way so you can compare like for like.
Prices verified against each vendor's official pricing page as of September 2026, in INR where the vendor publishes India pricing, and exclude GST/local taxes, which all three vendors charge in addition. Vendors change pricing without much notice, so confirm current figures before you commit to a plan.
Vtiger CRM Pricing (India, Annual Billing)
| Plan | Price/User/Month | Best For |
|---|---|---|
| One Pilot | Free (up to 10 users) | Very small teams starting out |
| One Growth | ₹840 | Small teams needing basic automation & AI features |
| One Professional | ₹2,100 | Sales forecasting, lead scoring, live chat |
| One Enterprise | ₹2,940 | Multi-currency, ticketing, work order management |
| One AI | ₹3,500 | Voice assistants, generative & predictive AI |
Zoho CRM Pricing (India, Annual Billing)
| Plan | Price/User/Month | Best For |
|---|---|---|
| Free | Free (up to 3 users) | Solo founders, very early stage |
| Standard | ₹800 | Email integration, mass emails, sales forecasting |
| Professional | ₹1,400 | AI agents, inventory management, CPQ |
| Enterprise | ₹2,400 | Multi-team management, approval processes |
| Ultimate | ₹2,600 | Custom AI/ML, migration assistance included |
Salesforce Sales Cloud Pricing (Global, USD)
Unlike Vtiger and Zoho, Salesforce doesn't publish India-specific INR pricing, it prices globally in USD, which means your actual INR cost moves with the exchange rate. Most of the paid tiers also require annual contracts, no month-to-month flexibility above the Starter plan.
| Plan | Price/User/Month (USD) | Best For |
|---|---|---|
| Free Suite | Free (up to 5 users) | Testing the platform |
| Starter Suite | $25 | Basic CRM, monthly billing available |
| Pro Suite | $100 | Sales quoting, forecasting, AgentExchange |
| Enterprise | $175 | Advanced pipeline management, Agentforce |
| Unlimited | $350 | Predictive AI, full sandbox, premier support |
Sticker price is only half the picture, implementation cost and time-to-value matter just as much. Want a straight comparison of what it actually takes to get live on each platform for your team?
Get a Free CRM Comparison CallWhat the Numbers Actually Mean
At the entry tiers, Vtiger and Zoho land in similar territory, ₹800-840/user/month. The gap opens up in the middle: Vtiger's One Professional at ₹2,100 sits above Zoho's Professional at ₹1,400 for a broadly comparable feature set, while Vtiger's higher tiers bundle in helpdesk and project management that Zoho keeps as a separate product line (Zoho Desk, Zoho Projects) with their own subscriptions. Whether that bundling saves you money depends entirely on whether you'd actually pay for those extra Zoho products anyway.
Salesforce is in a different league on price by any measure. Its Enterprise tier ($175/user/month) costs roughly 6-7 times what Vtiger's comparable Enterprise tier (₹2,940, converts to roughly $35) runs. That gap is the point, not a flaw: Salesforce is built for organizations that need its scale, its AppExchange ecosystem, and its ability to handle thousands of users and highly complex enterprise workflows. For most Indian SMEs and mid-size businesses, that scale isn't the constraint they're solving for.
Total Cost of Ownership, Not Just the Sticker Price
Per-user pricing is the number everyone quotes, but it's not the whole cost. Factor in:
- Implementation. Zoho and Vtiger are generally faster and cheaper to get running for a standard sales process. Salesforce, especially above the Starter tier, usually needs a certified implementation partner to configure properly, which is its own line item.
- Add-on products. Zoho's bundled modules (Desk, Projects, Campaigns) are separate paid products outside CRM Plus; Vtiger bundles more of this into its higher single-product tiers.
- Currency risk. Salesforce's USD pricing means your INR cost isn't fixed the way Vtiger's and Zoho's India-listed prices are.
- Integration with your ERP. If you're already running (or planning to run) ERPNext, a CRM that integrates cleanly with it, rather than requiring custom middleware, saves ongoing engineering cost that no pricing page shows you upfront.
Continue Reading
Frequently Asked Questions
At the entry and mid tiers, yes. Vtiger's One Growth plan runs ₹840/user/month against Zoho Standard at ₹800, roughly comparable, but Vtiger's One Professional at ₹2,100/user/month undercuts Zoho Professional's ₹1,400 in the other direction, so the honest answer is: it depends on the tier and which features you actually need. Neither is uniformly cheaper across the board.
Salesforce prices in USD globally (Starter at $25/user/month, Enterprise at $175), which converts to a meaningfully higher INR cost than Vtiger or Zoho's India-priced plans even before you factor in that Salesforce's higher tiers require annual contracts and often need paid implementation partners to configure properly. It's built for large enterprises with the budget and IT resources to match.
No. All three vendors list prices excluding local taxes, GST included, which is charged in addition. Budget for that when comparing your actual monthly outlay, not just the sticker price.
Yes, and it's a common request. Migrating CRM data, contacts, deals, activity history, custom fields, is a standard part of a CRM switch. The complexity depends more on how customized your current setup is than on which CRM you're leaving.
We're a Vtiger CRM partner, so we're upfront that we lean toward it, and for good reason: for most Indian SMEs, Vtiger's mid tiers deliver sales, marketing, and helpdesk functionality that would cost significantly more to assemble on Zoho or Salesforce's higher plans. But the right answer depends on your team size, existing tools, and whether you need enterprise-scale features that only Salesforce offers at its top tiers.
Not Sure Which CRM Actually Fits Your Team?
We implement Vtiger CRM day to day and know exactly where it wins and where it doesn't. Talk to us before you sign an annual contract on the wrong platform.